Main Takeaway: Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses the concept of the brand promise. Navi Radjou has spent years studying "jugaad," also known as frugal innovation.
Better Cx With Creative Problem Solving -
Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses the concept of the brand promise. Navi Radjou has spent years studying "jugaad," also known as frugal innovation. Go to to learn more about Shep Hyken, customer service speaker and expert.
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- Shep Hyken, Author, Customer Service & Experience Expert, & Speaker discusses the concept of the brand promise.
- Navi Radjou has spent years studying "jugaad," also known as frugal innovation.
- Go to to learn more about Shep Hyken, customer service speaker and expert.
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